For the third edition of the joint UITP and SSATP webinar series on "Innovations and New Solutions for Small/Individual Bus Operators - How to Adapt to the New Normal?," Mr. Hanser delivered a presentation on the Trufi App, an open-source multi-modal journey planner for semi-formal public transport in big cities. With the goal of empowering informal public transport, the app can easily be customized to create a public transport app for any city. The app has been launched in Cochabamba, Duitama, Accra, and Addis Ababa, with additional pilots in Manila and La Paz.