For the third edition of the UITP and SSATP webinar series on "Innovations and New Solutions for Small / Individual Bus Operators - How to Adapt to the New Normal," Ms. Damilola Olokesusi presented a case study on Shuttlers, a call-in app for commuters in Lagos, Nigeria. With the Shuttlers app, commuters can book and pay for seats in advance on their preferred route, track the itinerary of their trip, and receive real-time notifications on arrival and departure times.